How Veteran IT Co., Ltd. collects, uses, and protects personal data on tapevault.net and within the TapeVault application.
The data controller responsible for your personal data is:
주식회사 베테랑아이티 (Veteran IT Co., Ltd.)
Seocho-gu, Seoul, Republic of Korea
Email: support@tapevault.net
For all privacy questions, requests, or complaints, contact us using the details above or in Section 13.
We collect different data depending on how you interact with us:
| Context | Data collected |
|---|---|
| Visiting tapevault.net | Standard web server logs (IP address, browser type, pages visited, referrer, timestamp) generated automatically by our hosting provider (GitHub Pages). We do not run analytics or advertising scripts on this site. |
| Contacting us by email | Your email address, name (if provided), and the content of your message. |
| Purchasing a license | Name, email, billing address, and payment details — collected and processed directly by Paddle.com Market Ltd. ("Paddle"), our authorized payment processor and Merchant of Record. We never receive or store your full card number. |
| Activating or using TapeVault | License key, a hardware fingerprint used to bind the license to one computer, application version, and activation/deactivation timestamps. The catalog database, thumbnails, and file metadata TapeVault creates while you use it are stored locally on your computer only and are never transmitted to us. |
| Support requests | Any information you voluntarily provide (e.g. screenshots, log files, description of the issue) to help us resolve your request. |
We do not sell your personal data, and we do not use it for third-party advertising.
For visitors and customers in the EU/EEA and UK, we rely on the following legal bases under the General Data Protection Regulation (GDPR):
tapevault.net itself does not set cookies and does not use analytics, advertising, or tracking pixels. If you proceed to purchase, you will be redirected to a checkout page hosted by Paddle, which sets its own cookies for fraud prevention and payment processing. See Paddle's Privacy Policy for details on that processing.
We share personal data only with the following categories of recipients, and only as needed to operate our business:
We do not share personal data with third parties for their own marketing purposes.
Veteran IT Co., Ltd. is based in the Republic of Korea. If you are located in the EU/EEA, UK, or elsewhere outside Korea, your data may be transferred to and processed in Korea and in the countries where our processors (such as Paddle and GitHub) operate, including the United States and United Kingdom. Where required, such transfers rely on appropriate safeguards, including standard contractual clauses used by our processors.
If you are located in the EU/EEA or UK, you have the right to:
To exercise any of these rights, email support@tapevault.net. We will respond within 30 days. For payment data held by Paddle, you may also contact Paddle directly.
We use reasonable technical and organizational measures to protect personal data, including encrypted connections (HTTPS) for our website, and reliance on PCI-DSS-compliant payment processing through Paddle. No system is 100% secure, and we cannot guarantee absolute security of data transmitted to us.
TapeVault is business software intended for professional archive and broadcast environments. It is not directed at children, and we do not knowingly collect personal data from anyone under 16.
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page. Continued use of our website or software after changes take effect constitutes acceptance of the revised policy.
Questions about this Privacy Policy or your personal data can be sent to:
주식회사 베테랑아이티 (Veteran IT Co., Ltd.)
Seocho-gu, Seoul, Republic of Korea
Email: support@tapevault.net